Privacy Policy
Last updated:
Laing Labs (“we,” “us”) operates GameGame. This Privacy Policy explains how we handle information when you use GameGame on Meta Quest, in a web browser, and through related services at gamegamevr.com.
Information we collect and keep
The information we process depends on the features you use:
- Account and sign-in information: your chosen account name, account identifier, account settings and permissions, creation and sign-in records, and sessions. For headset sign-in, we store a hash of the app key; we do not store the app key itself. If an account uses a password, we store its hash.
- Google sign-in: if you choose to sign in with or link Google, we receive your Google account identifier, display name, and verified email address. We use these to identify and link your GameGame account.
- Worlds and social features: your world and saved projects, objects and other content you create or submit, avatar settings, friends and friend requests, world invitations, and room access settings. Chat and player movement are processed to operate multiplayer features.
- Licenses and purchases: when you activate a web license, we send the license key and account or activation identifier to Lemon Squeezy to check it. Our server keeps a hash of the key, activation identifier, product information, status, and check time, rather than the key itself. Where a purchase record exists, we also keep entitlement status and payment-provider transaction identifiers. Payment providers handle payment details; our server does not store full payment card numbers.
- Connection and security information: our server and hosting providers process information such as IP addresses, request information, and technical logs to deliver the service, limit abuse, and troubleshoot problems.
- Support and optional reports: we keep messages you send to [email protected]. If you choose “Report a snag,” the report can include a screenshot, recent game controls, browser or device information, performance information, and VR posture or height information. Text-entry characters in the control history are masked.
Information on your device and VR features
GameGame uses browser storage and essential cookies for sign-in, account linking, preferences, locally saved content, and cached game files. Your headset app key and, if you save it, your web license key are kept on your device. You can clear GameGame site data in your browser or headset settings; doing so may sign you out and remove local saves. Uninstalling the packaged app alone may not clear browser storage.
VR features process headset and controller movement, hand tracking, and height settings to render and control the game. Multiplayer shares the avatar movement and body settings needed to represent you to other players. If you choose an object-scanning feature, device-provided depth or plane information is used to create a model; a model you place and save becomes part of your world data. Optional diagnostic reports may include VR information as described above.
If you choose browser speech dictation, your browser’s speech-recognition provider may process microphone audio under its own privacy policy.
How we use that information
- Authenticate and link accounts, check licenses, and keep your worlds and saves available
- Operate multiplayer, invitations, and other features you choose to use
- Respond to support requests and diagnose technical problems
- Protect accounts, prevent abuse, and meet legal and platform requirements
Sharing
We do not sell your personal information. We share information with service providers as needed to run GameGame, including DigitalOcean for hosting and backups, Cloudflare for network delivery and security, Google when you choose Google sign-in, and Lemon Squeezy for web license validation and purchases. Stripe may process existing payment records. Meta operates the Quest platform and store under its own policies.
Other players can see your display name, avatar, chat, and movement when you share a room. Content you share or publish is available to its intended viewers. If you use optional third-party media or an externally powered AI bot, that provider may receive your request and the content or game context needed to provide the feature. Those services also have their own privacy policies.
We may disclose information when required by law or when necessary to protect the service, our users, or others.
Retention and security
We keep account information and saved worlds while needed to provide your account and its features, and keep support, security, and transaction records as needed for their purposes and applicable legal obligations. Our hosting server is in the United States; providers may process information in other countries.
We use HTTPS for the public site and hashes for passwords and headset app keys. Access to server data is limited to operating and supporting the service. No method of storage or transmission is completely secure.
Children
GameGame is intended for Teens and Adults ages 13 and up. We do not knowingly collect personal information from children under 13.
Access, correction, and account deletion
To request access to, correction of, or deletion of your GameGame personal information, email [email protected] and include your account name and what you want us to do. We will verify that you control the account before fulfilling the request, for example through your signed-in GameGame account. We will not delete an account based on the name alone.
For a verified account-deletion request, we remove the account, its sign-in credentials and sessions, and its associated world and personal information from our active systems, except information we must retain for legal, transaction, or security purposes. Deleted information may remain in restricted backups until those backups rotate. We will explain any applicable retention exception when responding. Clear GameGame site data separately to remove information kept on your device. Requests concerning your Google, Meta, or payment-provider account must also be made to that provider.
Your privacy rights may depend on where you live. You may also contact your local data-protection authority about a privacy concern.
Changes to this policy
We update this page when our information practices change and revise the last-updated date above.
Contact
Laing Labs — GameGame
Privacy questions and requests: [email protected]